An urgent warning has been issued regarding the charging of Android and iPhone devices, emphasizing the risks associated with using unofficial power adapters. With the trend of new devices being sold without chargers, consumers are often forced to seek alternative charging solutions, leading many to opt for cheaper unofficial chargers available online. However, consumer advocacy group Which? has raised concerns about the safety of these budget chargers.
A recent investigation by Which? involved purchasing various chargers from online platforms like Amazon, AliExpress, and eBay, among others. Shockingly, the tests conducted revealed that nine chargers had the potential to cause electric shocks due to substandard manufacturing practices, while eight were identified as fire or explosion hazards.
One particularly alarming discovery was a counterfeit Apple USB-C 35W Power Adapter priced at £11.99, complete with deceptive packaging bearing Apple’s branding. Despite its appearance, the charger failed safety assessments conducted by Which?.
Further scrutiny uncovered chargers lacking essential UK safety markings and devices with internal circuitry designs that could lead to overheating, fires, or explosions. This investigation underscores a recurring issue of unsafe electrical products being sold on online marketplaces.
Sue Davies, Head of Consumer Protection Policy at Which?, emphasized the severe consequences of poorly designed electrical items, calling for stricter product safety regulations and enforcement measures for online platforms. She urged the government to utilize new powers under the Product Regulation and Metrology Act to enhance consumer protection.
In response to these findings, Amazon reiterated its commitment to customer safety, highlighting its collaboration with Electrical Safety First to promote safe charging practices. The company assured that all products on its platform adhere to relevant laws and regulations, with the identified problematic chargers already removed. B&Q also emphasized its dedication to product safety and ensuring recalled items are not available on its Marketplace.
Consumers are advised to prioritize purchasing chargers from reputable retailers or trusted brands like Apple, Belkin, Anker, and Samsung to mitigate safety risks associated with cheaper alternatives. While these official products may come at a higher cost, the potential hazards linked to unofficial chargers outweigh any financial savings.