O2 Network Issues Final Warning to Users with Older Phones
Users with older phones connected to the O2 network are urged to upgrade promptly to avoid service disruptions. O2, now part of Virgin Media, is set to shut down its 3G signal this year, following the lead of other major providers like EE and Vodafone.
According to O2, the 3G signal will be visible in some areas briefly in early 2026, but will eventually be completely deactivated. Once 3G is phased out, individuals still using outdated devices without 4G or 5G capabilities will lose access to internet services and apps like WhatsApp outside of Wi-Fi zones.
Virgin Media O2’s Chief Technology Officer, Jeanie York, highlighted the shift towards faster and more reliable 4G and 5G networks, rendering 3G obsolete. The company is nearing the completion of its network upgrade program after successful trials in 2025.
O2 reassures that only a small segment of users will be affected by the change and that those with 3G devices should have received upgrade notifications. Users are advised to switch to newer devices promptly to avoid disruptions in mobile data services, although calls and text messaging will remain unaffected.
The phasing out of 3G is attributed to its outdated technology, which limits internet speeds compared to 4G and 5G networks. The transition will free up bandwidth for more efficient 4G and 5G signals, enhancing overall network performance.
Jeanie York further explained that the 3G network now accounts for less than 2% of mobile data usage, prompting the industry’s decision to reallocate spectrum to advanced services for improved customer experiences. This move will offer faster data speeds, reliable streaming, and higher-quality voice calls on 4G and 5G networks.
Users are encouraged to upgrade their devices as soon as possible to avoid any inconvenience caused by the 3G network shutdown.